We pride ourselves on providing the best possible quality and value electronics for water sports.
It is important to take the time to read the accompanying user manual and carefully observe any maintenance guidelines contained herein. Your product is warranted from any manufacturer defects for a period of 12 months (36 months for speakers & harnesses). While your product contains advanced electronic hardware and software if you treat it with respect it should provide you with many years of reliable service.
At Coxmate we always encourage our customer to return the product to us on a periodic basis to allow us to service your device – preventative maintenance is always encouraged. We are also able to service and repair our competitors devices.
The most important thing for you to know is that your satisfaction and assurance in our product is our number one priority. If you require any assistance or support at any time we encourage you to contact us (see overleaf).
Once again thank you for your support and we wish you many years of enjoyment and success with Coxmate by your side.
All Coxmate products come with a minimum one year (for some items a longer period is specified) warranty from date of shipment. Warranty covers both workmanship and parts, and is conditional on product only being used for intended purpose. Damage caused by failure to follow recommended maintenance, or mistreatment be it accidental or deliberate is not covered. Goods must be returned to Coxmate or its agent. Warranty is strictly limited to repair or replacement of goods.
All our products come with a 30 day money-back guarantee. If for any reason you are not satisfied with the product within this period, please notify us and then return the product for a full refund. Goods much be returned ‘as new’ condition in original packaging.